Privacy Policy

Epoch Manna, LLC

Effective Date: 05/01/2025 Last Updated Date: 3/7/2026

Epoch Manna approaches privacy through the same principles that govern its systems: bounded purpose, controlled access, integrity, oversight, and responsible handling of information. This Privacy Policy explains how Epoch Manna, LLC (“Epoch Manna,” “we,” “our,” or “us”) collects, uses, stores, discloses, and protects information across our website, communications, products, standards, and related services.

Because our offerings differ in function and sensitivity, some privacy terms apply across all Epoch Manna services, while others apply only to a specific product, tool, publication, or experience. Where product-specific terms apply, they supplement this policy rather than replace it.

Our Data Position

Epoch Manna’s position is simple: we do not sell data, and we do not treat customer information as a commercial asset for resale, brokerage, or unrelated third-party monetization.

We do not and will not sell personal data, customer data, submitted content, or service-generated outputs.

Outside of essential service operations, authorized internal access, or legal necessity, we do not share customer or user data with third parties.

Scope

This Privacy Policy applies to information collected through:

  • the Epoch Manna website and related web pages;
  • contact forms, mailing lists, waitlists, and newsletter signups;
  • paid and subscription-based offerings;
  • EpochSpecs;
  • Epoch Fulcrum and related enterprise, pilot, or advisory offerings;
  • Intelligence Briefings and other publications;
  • communications with us by email, web form, or other supported channels.

This policy does not govern third-party websites, platforms, or services that we do not control, even if they are linked from our site or used alongside our services.

Information We Collect

Depending on the service, we may collect the following categories of information:

  • Contact information such as your name, email address, company name, and related business contact details;
  • Account and access information such as subscription status, user access state, and service-related identifiers;
  • Transaction information such as purchase status, subscription records, billing metadata, and payment-related confirmations;
  • Submitted content such as prompts, specifications, ideas, requirements, business inputs, documentation, and other material you choose to provide;
  • Usage information such as interaction logs, session events, pages visited, feature usage, and similar service analytics;
  • Device and technical information such as browser type, IP address, device characteristics, and related technical telemetry reasonably necessary for site and service operation;
  • Communications such as emails, contact requests, support requests, and related correspondence.

How We Collect Information

We collect information:

  • directly from you when you submit forms, subscribe, purchase, contact us, or use our services;
  • automatically through standard website and service operation, including logs, analytics, and similar technical processes;
  • from payment and service providers when needed to confirm transactions, subscription status, fraud prevention, or related service operations.

How We Use Information

We use information only for bounded operational purposes, including to:

  • operate, maintain, and improve our website, offerings, and user experience;
  • provide access to products, subscriptions, content, and services;
  • process transactions and verify subscription or purchase status;
  • respond to inquiries, requests, and support needs;
  • generate outputs requested through a service, including structured specifications, briefings, insights, or related deliverables;
  • monitor service reliability, abuse prevention, integrity, and security;
  • enforce our policies, rights, and contractual protections;
  • comply with legal obligations and defend against fraud, misuse, or unauthorized activity.

We do not use customer information for unrelated resale, data brokerage, or generalized third-party monetization.

Payments and Payment Processors

We may use third-party payment processors, including Stripe, to handle payments, subscriptions, billing events, and related transaction workflows. In those cases, payment information may be collected and processed directly by the payment processor under that provider’s own terms and privacy practices.

Epoch Manna may receive limited transaction-related information such as customer name, email address, payment status, subscription state, and related billing metadata needed to provide service access, confirm purchases, manage subscriptions, and maintain business records.

We do not store full payment card numbers on our website unless explicitly stated otherwise in a future service flow.

Data Sharing and Disclosure

We do not sell data. We do not share personal data or customer-submitted data with third parties except as reasonably necessary to operate our services through trusted providers, authorized personnel, or contractors acting under confidentiality and access restrictions, or where required by law, legal process, or necessary to protect rights, security, safety, or service integrity.

When disclosure is necessary for legitimate service operations, it is limited to the minimum scope reasonably required for that operational purpose.

We may disclose information in the following limited circumstances:

  • with payment processors, hosting providers, analytics providers, email platforms, or similar service providers acting on our behalf;
  • with contractors, advisors, or personnel who need access to perform authorized work under confidentiality and access controls;
  • when required by law, regulation, legal process, or enforceable governmental request;
  • to protect rights, security, integrity, safety, property, users, or operations;
  • in connection with a merger, acquisition, restructuring, financing, asset sale, or similar business event, subject to appropriate protections where applicable.

Retention

We retain information for as long as reasonably necessary to provide services, maintain records, support security and integrity, resolve disputes, enforce agreements, comply with law, and operate the business. Retention periods may vary based on the type of information, the service involved, legal requirements, operational needs, and the sensitivity of the information.

Security, Integrity, and Governance

Epoch Manna uses a governance-driven approach to information handling. We apply reasonable administrative, technical, and organizational safeguards designed to support confidentiality, integrity, and controlled access. These measures may include access limitation, role-based restriction, vendor controls, logging, review, and security-oriented operational practices.

No system can guarantee absolute security. You should avoid submitting sensitive personal, regulated, or confidential information unless the relevant service is explicitly intended to receive it and you are authorized to provide it.

Your Rights and Choices

Depending on where you live and the nature of our processing, you may have rights to request access to, correction of, deletion of, or portability of certain personal information, or to appeal certain privacy decisions.

You may also opt out of marketing communications by using the unsubscribe link in an email or by contacting us directly.

To make a privacy request, contact us at: [INSERT PRIVACY EMAIL]

Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through our public-facing services.

International and Cross-Border Use

If you access our services from outside the United States, you understand that your information may be processed and stored in the United States or other locations where our service providers operate, subject to applicable safeguards.

Product-Specific Privacy Terms

Website and Marketing Pages

For our public-facing website, marketing pages, and informational content, we typically collect and use contact details, page interaction data, technical telemetry, and related analytics to operate the site, understand engagement, improve content, maintain security, and respond to inquiries or signups.

We do not sell or repurpose this information for unrelated third-party monetization.

EpochSpecs

EpochSpecs is intended to transform submitted ideas, requirements, and related inputs into structured, development-ready specification outputs. In connection with EpochSpecs, we may collect and process:

  • email address and subscription status for access verification;
  • submitted concepts, requirements, constraints, use cases, dependencies, and related project information;
  • generated outputs such as specifications, open questions, readiness indicators, or related artifacts;
  • usage logs and related operational telemetry.

EpochSpecs inputs and outputs are used to operate the service, generate requested deliverables, improve workflow quality, protect service integrity, and maintain records.

EpochSpecs data is not sold. It is not treated as an asset for resale, brokerage, or unrelated third-party monetization.

Users should not submit personal data, regulated data, or third-party confidential data unless they are authorized to do so and the service is intended for that use.

Epoch Fulcrum

Fulcrum is intended for governed intelligence use in mortgage and related high-stakes environments. Fulcrum-related data may include business, operational, market, compliance, governance, or enterprise information, depending on the specific engagement, pilot, or deployment.

Because Fulcrum may operate in environments with heightened confidentiality, oversight, or contractual requirements, additional privacy, security, access, and data-handling terms may apply through separate agreements, pilots, implementation documents, or enterprise contracts. Where such terms exist, they supplement this policy.

Unless explicitly stated otherwise in a given engagement, Fulcrum is designed around restricted access, bounded operational use, and controlled handling of enterprise information.

Fulcrum-related data is not sold and is not disclosed outside authorized operational, contractual, or legal boundaries.

Intelligence Briefings

For Intelligence Briefings, newsletters, and related communications, we may collect email address, subscription preferences, engagement information, and related analytics to distribute content, manage subscriptions, measure audience interaction, and improve editorial and delivery operations.

Subscriber information is not sold and is not shared outside essential service operations, authorized support, or legal necessity.

Epoch Intelligence Pages and Related Materials

For Epoch Intelligence, doctrine, standards, and educational or informational materials, data handling is generally limited to website operations, analytics, inquiries, downloads, and communications unless a separate service interaction is initiated.

Information associated with these pages is not sold and is not used for unrelated third-party monetization.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect legal, operational, technical, or product changes. When we do, we will update the Last Updated date above. Material changes may also be communicated through the website, email, or other appropriate channels.

Contact

If you have questions about this Privacy Policy or want to submit a privacy-related request, contact:

Epoch Manna, LLC
Epoch Manna Support
EpochManna@outlook.com
PO Box 34, Mount Vernon, TX 75457